SELECTED PROJECT 2020
Building bridges between Latin America’s digital rights and consumer defense communities
This project will undertake to strengthen the work of consumer defenders in digital rights, focusing on personal data protection policies and their application and aligning with the strategies of the region’s digital rights community.
To build a data protection perspective that interrelates the experiences, work and knowledge of the digital rights and consumer protection communities in Latin America.
Although issues related to data protection are of vital importance to citizens, the consumer protection community does little to act in the area. There is also no joint action within the digital rights community.
This has created a gap allowing for the advancement of public and private services that violate consumers’ right to data protection, a phenomenon that has intensified due to the digitization of consumer relations – and one which presses for greater dialogue between these communities.
The lack of coordination and shared understanding between the consumer protection and digital rights communities prevents the creation of an advocacy strategy in favor of the rights of Latin American consumers.
Expected results of the project that will benefit the population:
– Construction of knowledge on data protection from the dialogue between the knowledge of the consumer protection community and the digital rights community;
– Strengthening consumer protection organizations to operate in consumer relations based on the processing of personal data, which involve new risks for consumers and which are expanding;
– Strengthening the performance of digital law organizations through greater contact with the daily problems of the consumer, with which consumer protection organizations tend to have more contact;
– Strengthening the performance of the two communities through regional interrelation, which provides a global understanding of the challenges faced and new strategies for combating;
– Construction of a network that interrelates the members of the two communities;
– Generation of synergies between the organizations that will be part of the network.